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Store Policies
Shipping
All orders ship via USPS based on the weight of the package, destination and what shipping service you choose, ie Priority Mail, First Class Mail, etc.
Custom orders will ship as soon as they are completed. In-stock items will ship within 48 hours from time of purchase.
Returns/Exchanges on custom orders
If within 14 days from the time of receipt there is a problem with workmanship or sizing, an exchange will be given as a store credit or product exchange ONLY if the product is in unwashed/unused condition. Refunds will not be given. You must e-mail me before sending back an item for exchange. If you experience a problem with the product due to workmanship within 30 days of receiving the item, I will cover the cost of shipping back to me so that I can make the repair. I will also cover the cost of shipping back to you. If you would like to purchase insurance for your package, please contact me.
When it comes to snaps and elastic: I am more than happy to repair elastic that has gone bad or snaps that have broken or have stopped working, however, the cost of shipping both ways is the responsibility of the buyer.
Returns/Exchanges on instock orders
If a product is purchased as an instock item and is not a custom order in anyway [you pick size slots are considered custom], and sizing is a problem, you can return the product if it is unwashed/unsused within 30 days for a refund.
Payment Information
Paypal and personal checks are accepted. If paying by Paypal e-check, I will not start your order [if a custom] or send the order [if an instock item] until the e-check has cleared. If you send a personal check, I will not start the order/send the item until the check has arrived and has cleared.
Custom Orders
The time frame of custom orders is set at 2-3 weeks from the time payment is received. Even though I usually complete orders before the third week, I like to give myself some leeway in case anything should come up [sickness, etc].
When purchasing an item or custom spot, you automatically agree to these terms. Please email me with any questions or comments you may have.
That said, I am ALWAYS willing to work with you and your order to insure that you end up with a quality product that you want and paid for. Please do not hesitate to email me with questions/concerns/comments. I appreciate your business. Thank you!
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